Shipping and Returns
We ship Monday to Friday, and your order will ship within 1-2 business days of it being placed.
Free shipping for Supplies orders over $75, and flat rate $10 shipping for all other supplies orders.
We can ship our bitters, bar tools, and mixers anywhere in the Contiguous US. We cannot ship to PO Boxes.
We ship 1-2 business days from the time the order is placed. If for any reason there is a delay, our shipping department will notify you immediately.
Supplies Shipping Timeline
|Destination||Order Received||Order Ships||Order Arrives|
|MidWest||Monday||Tuesday||Friday - Monday|
|East Coast||Monday||Tuesday||Following Tuesday|
If boxes are returned to us because the carrier tried to deliver 3 times unsuccessfully, we are happy to re-ship the items to you to a different address, for an additional shipping fee of your original shipping rate.
If a box is undeliverable, and there is no alternate shipping address, we are happy to refund the item, minus the shipping rate.
If you decide to change the shipping address once the box departs our warehouse, we're happy to help. There will be a $10 re-routing fee.
For alcohol orders, it is only possible to re-route boxes within the original shipping state. If you'd like to change the shipping state, we'll need to return the box to our warehouse and re-ship the box again, plus the shipping fee again.
In-store: We will exchange any un-opened, un-used bitters, barware, and mixers. All alcohol sales are final.
Online: All sales are final once shipped. If you have any questions about your order, your shipment, or the products, please let us know! Feel free to email us at email@example.com or give the shop a call at 650.741.6430. We are happy to help.